Avoid Phishing – Advice

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Avoid being scammed when using an ATM

When getting cash out this weekend here are some things you should look out for at an ATM to avoid getting scammed.

Look at this video on You Tube

Action Fraud is reminding consumers of the importance of protecting themselves at a cash machine, following a number of reports of suspicious incidents.

Fraud at ATMs is rare but it is important all cardholders are aware of the importance of covering their PIN and staying safe at a cash machine.

The most common types of incident at an ATM are card entrapment and card skimming. To trap a card, fraudsters insert a device into the machine to prevent a card from being ejected. The fraudster then removes the card once you have left the ATM.

To skim a card, fraudsters insert a device into an ATM which will copy the magnetic stripe details from your card.

So they can make use of your card details, fraudsters must obtain your PIN. To do this they will either watch you at an ATM, known as shoulder surfing, or may use a camera. Therefore, it is very important you cover your PIN at an ATM.

Financial Fraud Action UK recommends the following to stay safe at an ATM:

  • Stand close to the terminal. Always shield the keypad with your free hand, purse or wallet, and your body, to avoid anything or anyone seeing you enter your PIN. This will protect your PIN from anyone who might be looking over your shoulder, and also help to keep your PIN safe if a fraudster has set up a hidden camera to film the keypad.
  • Stay alert and put your personal safety first. If someone is crowding or watching you, cancel the transaction and alert a member of staff. Do not accept help from seemingly well-meaning strangers and never allow yourself to be distracted.
  • Have your card company’s 24 hour contact number stored in your mobile phone. If your card is retained, stay at the ATM and contact your bank immediately.
  • If you spot anything unusual about the machine, or there are signs of tampering, do not use it.
  • If you think you have been a victim of fraud, you should contact your bank immediately.
  • Generally ATMs are very safe and more than £1 billion is withdrawn from ATMs every month. By contrast, last year £32.7 million was lost to ATM fraud, a very small proportion of the overall amount of money withdrawn.

    To report a fraud and receive a police crime reference number, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool..


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Buying and selling a car privately

If you are buying a car privately, there are now several tools online that will help you do some preparation before buying.

  • To find out about a vehicle ‘s MOT history go to this Government site . This site will tell you of failure and advisory notices, along with a mileage history.
  • This site will tell you if a car is MOT’d and taxed.
  • You should also really look at getting a  vehicle’s status report (HPI check) and these are available from various organisations such as the RAC, HPI etc. There is a charge for these but they are really worth the effort. They will give you details of any outstanding finance, exports/imports, colour changes, mileage discrepancies, is it written off, interested parties and if stolen. Different companies charge different prices – so shop around and make sure you get the deal that gives you ALL the information. The report should also give an estimate of the vehicles sale value both privately or from a dealer, along with running costs and buying advice. Prices for the report start at around £15.
  • The background information is worth getting before you perhaps even look at the car.


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Citizens Advice Bureau – New Contact Details

Citizens Advice Bureau have new contact details. Their postal address is:

Central and East Northamptonshire Citizens Advice Bureau, 7/8 Mercers Row, Northampton, Northamptonshire NN1 2QL

CAB Poster


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Online Auction Warning

Fraudsters are targeting people to list items on their behalf on popular online auction sites. The scam involves a job offer to sell desirable items at below market value and receive money from any potential buyers. The ‘work from home’ job will usually require retaining 10% of the money received as a “salary” and fraudsters will ask that the remaining funds are sent to them via bank transfer or money transfer.

In these cases the proposed items being sold do not exist and are therefore not dispatched to the proposed buyers. This will usually result in the buyer making a complaint concerning the individual who has listed the items. This can result in your bank account being closed by the bank for suspected fraud or money laundering and being held accountable for reimbursing the potential buyers.

Protect yourself:

  • Do not list items on online auction sites on behalf of others you do not know or trust.
  • Be vigilant of ‘work from home’ jobs which involve passing funds through your bank account.
  • Meet face to face with any potential employer
  • Question job offers which seem “too good to be true”.

 If you believe you have become the victim of a fraud or cyber crime, or have received a suspicious email, find out how to report it here:

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Congratulations…. You’ve won the lottery!!!……Or have you?

A lottery scam takes place when criminals pretend that you have won a prize, often a lottery.  The people most likely to fall victim to this tend to be over the age of 60 (although younger people do fall victim too) – but we know that it is often close family members of victims who spot the tell-tale signs of the fraud.

Criminals will normally get in touch by letter or email and will try to engage you into dialogue with them.  Once they have convinced you that they are “genuine”, they will ask for a fee to be paid to release your winnings.  This fee could be to pay taxes or duty, or for a solicitor, banker or judge to authorise the transaction.  NO GENUINE LOTTERY WILL EVER ASK FOR ANY SORT OF FEE TO BE PAID.

Often this first fee will be small, but once they know you are willing to pay it they will ask for more and more money, with ever-changing excuses as to why they need it.  Victims can end up losing tens of thousands of pounds over the course of months or even years.

Many of you reading will be surprised that this type of crime takes place.  After all, why would anyone fall prey to scam like this when they never entered any such lottery in the first place?  Why would they have to pay money when they are supposed to have won millions of pounds?  The sad truth is that these criminals are incredibly persuasive and prey on people who are very trusting.  Therefore, even if you know that you would not get defrauded like this, please spread this message widely to friends, family and to people within your community.


  • If you have not entered a lottery or a prize draw, you have not won it.
  • Delete any emails which detail you winning money or being in a position to make a fortune
  • Spread the message amongst people you come into contact with, especially older people in your family, and look out for any unusual behaviour, for instance someone paying money via money service bureaux, like Western Union or MoneyGram, or buying Ukash vouchers.

 If you believe you have become the victim of a fraud or cyber crime, or have received a suspicious email, find out how to report it here:

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Residents of Hardingstone showed their delight when an application for a development of 1,000 new homes was refused on Tuesday night.

For an update on this application please go to this page on the Chronicle and Echo web-site


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