In March we circulated information from a member regarding a scam, whereby a user would, whilst using their computer would receive a message saying their computer had been blocked and that a fine would have to be paid before the machine could be used again. This is a scam -do not click on any links. Another member has now received such a message, and this is their account – “My partner has just experienced this incident in which he was listening to youtube on his laptop computer, he fell asleep for a few minutes to wake up & see a police page on his screen with his picture saying his pc had been blocked because he had been looking at inappropriate pages e.g child porn etc & saying he needs to pay £100 to unblock his pc. He has contacted the police & they have said that it is a scam & not to pay anything – but there is no way of clearing this without going to pc world or someone who knows IT. Be aware that he has Norton Gold security on his pc & they still got through.” Advice is –
“Cheshire Police have issued a warning to computer users following reports of Malware (malicious software) scams circulating the internet purporting to be from law enforcement agencies. This specific type of malware locks screens and requests members of the public to pay a fine to get their computers unlocked. The malware infects personal computers after users have accessed certain websites. *(It should be noted that there are several similar designs currently in circulation).
*DO NOT PAY ANY MONEY*
This virus can be removed from your computer and the guide to do this can be found on the internet – but we would suggest getting a competent person to do this. *then keep your anti-virus software up to date* Some messages say you have been looking at porn sites and must pay a fine – or you have committed some sort of traffic offence and must pay a fine – please do not believe any of this and *NEVER PAY ANY MONEY* If in doubt, call 101 and ask for advice”
Further information can be found here